Guarantee and Warranty

We guarantee you will love our products. If you don’t, let us know and we’ll do our best to make you happy. 

Our satisfaction guarantee means we will offer a replacement or refund the purchase price within 30 days of purchase on like-new items. 

Guarantee/Warranty covers the mechanical parts and non-working products only. The claim should be made within 30 days of purchase of the product.

Limitation of Damages:
Guarantee/Warranty is limited to replacement or repair of product only. Vama Leathers is not responsible for any claims or liabilities beyond the scope of the guarantee. Chewing, neglect and misuse, customer alterations, external trauma, and items marked with a star void all warranties. No other warranties, expressed or implied, are made. User assumes all responsibility for proper and safe use of product and care of the pet. Customer pays for shipping for warranty claims. This warranty is non-transferable.